Thank you for shopping with Lenstradestudio. We are committed to delivering your orders safely and efficiently to customers worldwide.
Order Processing
All orders are processed within 1–3 business days after order confirmation. Orders are not processed on weekends or public holidays.
Once your order has been processed and shipped, you will receive a confirmation email with relevant shipping details.
Worldwide Shipping
Lenstradestudio proudly ships products worldwide. Shipping availability may vary depending on your location and local courier services.
Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) as our only payment method. Customers are required to provide accurate contact and delivery information to ensure successful order fulfillment.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before order confirmation. Costs may vary depending on the destination and size of the order.
Order Tracking
If tracking is available for your shipment, tracking details will be shared once your order has been dispatched.
Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occasionally occur due to external factors such as customs processing, weather conditions, or courier issues.
If your order appears delayed or lost, please contact us at:
Email: [email protected]
Our support team will assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Lenstradestudio is not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of receiving the order. Include photos of the package and product so we can investigate and assist you promptly.
Contact Us
For any shipping-related questions or concerns, please contact:
Email: [email protected]